International Home Insurance

Your AddressChanges.Your CoverShouldn't.

Most home insurance stops at the border. Shield follows you — covering local perils from Bangkok monsoons to Amsterdam canal subsidence, with a claims team that speaks your language and a 72-hour triage guarantee.

See How It Works
40+ Countries
72-hr Claims SLA
FCA Regulated
Active Location

LondonUK

GBP

Local Perils Covered

SubsidenceFloodingEscape of water
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Everyexpatdeservesapolicythatknowswhatmonsoonactuallymeansandcoversitwithoutargument,delay,orexclusion.

Exhibit A — The Standard Experience
GLOBALCOVER DOMESTIC PLCREF: GC-2025-447821

Dear Policyholder,

Following our investigation into your claim for flood damage at your property in Bangkok, Thailand, we regret to inform you that your claim has been DECLINED.

Reason for Denial:

  • • Property located outside UK jurisdiction (Clause 4.2)
  • • Monsoon flooding classified as "expected weather event" (Exclusion 17)
  • • No territorial extension purchased (Endorsement 3B not activated)
  • • Employer-provided accommodation not covered under personal lines

Your claim of £47,200 cannot be processed.

Claims DepartmentFINAL DECISION

£47,200 denied. Policyholder responsible for full reinstatement cost.

Exhibit B — The Shield Experience
SHIELD CLAIM APPROVED
SH-2025-001847
Flood damage — structure
£28,400
Contents — total loss
£12,800
Alternative accommodation (8 weeks)
£6,000
Emergency triage (24hr response)
Included
Total Settlement£47,200
Settled in full within 72 hours of triage

Same loss event. Different broker. Full settlement, zero argument.

The Shield Policy
GLOBAL COVERAGE INCLUSIONS
Monsoon & tropical flooding
Earthquake & tremors
Typhoon & cyclone
Subsidence (any age building)
Employer-provided properties
Rented & owned equally
Contents in transit
Currency fluctuation protection
Multi-jurisdiction claims
Emergency alternative housing
Diplomatic documentation
Multilingual claims team

Coverage active in 40+ countries from day one. No territorial endorsements. No jurisdiction surprises.

Your Current Policy
STANDARD HOME POLICY — EXCLUSIONSSchedule 7, Part III

The following are excluded from all coverage under this policy:

Any property outside the United Kingdom
Flooding caused by named weather systems
Earthquake, tremor or ground movement
Properties not occupied as primary residence
Employer-provided or company-leased accommodation
Loss or damage while in international transit
Claims arising from inadequate local infrastructure
Currency exchange losses on settlements
Properties with pre-existing structural issues
Any peril not specifically listed in Schedule 2

This list is non-exhaustive. Additional exclusions may apply. See Clauses 4–19 and Schedules 3–11.

The policy you bought to protect your home. Abroad, it protects nothing.

Industry Standard — International Claim
Day 1

Incident reported

Hold music. Average 47-minute wait.

Day 4

Claim reference issued

Routed to domestic team. Escalation required.

Day 12

International specialist assigned

If one exists. Often outsourced.

Day 28

Loss adjuster survey

Third-party contractor, non-local.

Day 45

Policy review for exclusions

Jurisdiction clause identified.

Day 60+

Claim declined or disputed

Legal review. Your cost.

Resolution timeline60–90 days
Shield — 72-Hour Triage Process
Hour 1

Direct line answered

Local-time specialist, no hold queue.

Hour 4

Claim registered & triaged

Priority classification assigned.

Hour 12

In-country loss adjuster deployed

Pre-approved Shield network partner.

Hour 24

Emergency housing secured

If required — arranged and billed direct.

Hour 48

Settlement figure confirmed

Policy reviewed, coverage verified.

Hour 72

Payment authorised

In local currency. Zero deductions.

Resolution timeline72 hours
No commitment. No sales pitch.

Find out exactly what your policy doesn't cover.

We read the exclusion clauses so you don't have to. Your gap analysis arrives within 24 hours — a precise audit of the holes in your current cover, mapped against your actual location and property type.

Delivered as a PDF. No account required. Takes 90 seconds.

40+Countries covered
72hrsClaims triage SLA
£2.1BClaims settled since 2004
18Languages in-house
98.4%Claim acceptance rate
ShellHSBCSiemensUnileverMcKinseyDeloitteBPGoldman SachsShellHSBCSiemensUnileverMcKinseyDeloitteBPGoldman Sachs
FCA Regulated
Lloyd's of London Approved
GDPR Compliant
ISO 27001 Certified
No commitment. No sales pitch.

Find out exactly what your policy doesn't cover.

We read the exclusion clauses so you don't have to. Your gap analysis arrives within 24 hours — a precise audit of the holes in your current cover, mapped against your actual location and property type.

Delivered as a PDF. No account required. Takes 90 seconds.